This is one that really grates me. I’m not sure what the solution is…but just because it happens doesn’t necessarily mean we should stand for it.

And yet, when faced with this very situation a couple months ago, I wrote a scathing e-mail to the would be client and left it in my Drafts folder for about a week. Then, I decided there was nothing to be gained by sending it, so I deleted it.

But it still ticks me off.

Drew